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Posted

I've been locked out of my account for days, when i signed in it threw me into a new account. I contacted sup[port, uploaded info for KYC to [email protected] as instructed by "Badger" in the support chat window. I've gone to telegram and messaged Yoko Hall as I was instructed by support to do.

she still hasn't bothered to even read my messages for days no matter if i pm her when I see her online or not.

Just... will ANY ADMIN who gives a damn please PLEASE help me regain access to MY account!!!!!?????!!!!!

i'm lucky enough to have stayed logged in on the forum. 

I cannot send a password reset to my email.
when i try to log in, i get a red popup stating "your account is at risk, please change your password via e-mail."

  • 6 years later...
  • Admin
Posted

Your account security matters to us, and we want to make sure any outstanding concerns receive proper attention. We’re sorry for the late reply and the worry this may have caused.

If you see this message and still need help with suspected unauthorized access, please DM the relevant details to https://x.com/bcgame_Kkelsey. We’ll arrange personal follow-up to review the account’s current status and guide you through the next steps.

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