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Posted (edited)

 Unable to withdraw, no response from support - attached screenshot of messages. Can anyone answer my question? Extremely frustrated and confused - also I have wagered 5k so I have fulfilled the wagering requirement, any feedback is appreciated 

4BE5847E-896A-4906-8BD5-E347DD38984C.png

Edited by Pcuahasghwb
Forgot to add something
Posted (edited)
<p> <p> <p> <p> Reminded me of  us tv series about a customer rep job where a new employee have to memorize common marketing lines to persuade customers to buy their products. </p> </p> </p> </p> Edited by IloveMimi
  • 4 years later...
  • Admin
Posted

We’re sorry for the inconvenience and the wait for a clear response. We’ve checked your account and confirmed that it is currently in normal status.

Withdrawal eligibility may depend on wagering requirements linked to a recent deposit, rather than the account’s total historical wagering. If you’re still experiencing difficulties, please contact us so we can check the applicable requirements and explain the next steps.

Thank you for your patience and understanding.

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