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Document verification is feild i can't withdrawal my balance please remove my others account kyc remove and current account verification is complete


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Posted

 Game uid 27657321

We have already sent you all the details, sir

We have waited a lot for you

Please tell me how my problem will be resolved

Screenshot_2025-01-28-07-28-54-072_com.android.chrome.jpg

 Game uid 27657321

We have already sent you all the details, sir

We have waited a lot for you

Please tell me how my problem will be resolved

  • 4 months later...
  • 1 year later...
  • Admin
Posted

Hi @Akshay_x05, we’re sorry for the inconvenience and the long wait. After checking again, we confirmed that your account is currently in good standing and that advanced KYC verification was approved at the time.

Thank you for your understanding. If you experience any similar issues, please contact our 24/7 live support via the green headset icon on the BC.GAME homepage.
 

On 2025/6/20 at AM3点12分, DIBYA07 said:

存款未收到,请帮帮我

标题1750312958535.png

Screenshot_2025-06-19-21-58-42-52_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

we’re sincerely sorry for the delay and the wait for an update. We’ve confirmed that deposit order F-1835332064970671589 was successfully credited to your BC Game account on September 17, 2025, at 05:36:19.

Please check your wallet balance and transaction history to confirm receipt. If anything still appears incorrect, please contact us so we can follow up. Thank you for your patience and for giving us the opportunity to clarify this.

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